In this episode…

In this inspiring episode, host Adi Klevit interviews returning guest Rabbi Shmuly Rothman about how systems and delegation played a critical role in scaling his work with Chabad rabbis around the world. Shmuly shares the story of building the Donor Relations Manager (DRM) program—starting from a coaching insight and growing into an operational model that’s changing lives and communities.

Here’s a glimpse of what you’ll learn…

• [03:08] The mission behind Rothman Coaching and its impact on Chabad emissaries worldwide
• [08:20] Why rabbis need support beyond spiritual leadership — and how Rothman Coaching provides it
• [10:06] The origin story of the Donor Relations Manager program and how it became a scalable model
• [13:09] How Shmuly embraced systems and processes without losing sight of the human element
• 15:06] The key to balancing vision, action, and calculated decision-making in building an organization
• [24:15] How ego can block delegation — and why letting go is essential for scale

Quotable Moments

• “Create the solution before the problem begins.”
• “Systems are not the solution. They’re the tool to deliver the solution.”
• “You can’t scale if your ego won’t let go.”
• “We don’t measure one person’s outcome against another. We measure whether it made the impossible feel possible.”
• “Just because you can’t see the path doesn’t mean the solution hasn’t already been orchestrated.”
• “Certainty comes from experience. This is the only way to build something sustainable.”

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